CxMOMENTS | Augmented insights transforming customer data

Actionable insights from your customer support tickets

Automatically analyze and categorize your customer support tickets. Detect questions and problems that crop up in your customer support conversations.

Analyse tickets quickly
Report on trends and volumes
Plan resources, triage backlog and escalate issues
Capture customer feedback for your Product team
Trusted by Karen Millen, Voxpro, Freshly and many more to provide Customer Support Analytics to gain customer centric insights
Eliel Benarroch

Customer Success Manager

“Cx MOMENTS allowed us to better understand our end users and improve our agent’s efficiency.”

John Daigle

Head of Technical Support Operations

“Cx MOMENTS gave tech support a seat at the decision making table”

Hilary Catton

Director of Customer Experience and Support 

“Cx MOMENTS has given us the tools to be able to make sure our customers experience on our product is the best we can make it.”

Connect your Helpdesk data in two clicks

Cx MOMENTS integrates with many Helpdesk and Live Chat solutions.

Cx Moments provides easy integration with your helpdesk solution
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